“Customer satisfaction is worthless. Customer loyalty is priceless” Jeffrey Gitomer
“The only way to do great work is to love what you do”. Steve Jobs – Apple Inc.
Your most unhappy customers are your greatest sources of learning. Bill Gates – Founder of Microsoft
“Nothing works better than just improving your products.” Joel Spolsky – CEO – StackOverflow
“High expectations are the keys to everything” Sam Walton – Founder WalMart
At the end of day, what customers need from us – the retailers – all comes to a word: The products. Set a spare time to evaluate your products’ quality, again and again. “Be undeniably good. No marketing efforts or social media buzzfeed can be a substitute for that.” – Anthony Volodkin – Founder […]